Project Management: Create detailed work plans and schedules for OS upgrades, DB migrations, Datacenter shutdown activities, and other infrastructure related projects as needed.
Ensure security and compliance: Manage weekly ACAS reports and tickets, follow up on all SOC tickets for remediation, and work with IA and Integratino teams to ensure DOD security standards (RMF, STIGS,etc) are enforced within the managed Lab, Production and COOP environments.
Monitor environmental performance: Work with teams and Vendor to regularly assess the performance of infrastructure components and make necessary adjustments to optimize efficiency.
Lead and mentor team members: Provide guidance and support to the IT team, fostering a collaborative and productive work environment between multiple teams and customer stakeholders.
Budget management: Manage the infrastructure budget, to include software and hardware upgrades/refresh requests with customer.
Vendor management: Collaborate with external vendors and service providers to ensure high-quality support and services.
DoD contract compliance: Ensure all infrastructure activities comply with Department of Defense (DoD) contract requirements.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field.
5+ years of experience in IT/Change infrastructure management experience for mid-size datacenters
Vendor management experience
Strong knowledge of Enterprise servers, storage, and security protocols (Windows, Linux, SQL, MongoDB, Oracle).
Excellent leadership and team management skills.
Proven ability to develop and implement effective infrastructure strategies, to include process documentation, policies, etc.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Vendor management skills: Proven experience in managing vendor relationships, including contract negotiation, performance monitoring, and ensuring service level agreements (SLAs) are met.
Experience with ACAS, SPLUNK, Trellix, Forescout, Dynatrace, Tivoli, a plus
8140 compliance: Must be compliant with DoD 8140 standards or obtain compliance certifications within 90 days
Clearance required: Public Trust
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Benefits
Flexible schedule
Additional Information
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Job Title: Infrastructure Change Manager
Location: Ft Gregg-Adams (must be local within 50 miles)
Job Type: Full-time
Job Summary:
The Infrastructure Change Manager will be responsible for overseeing the design, implementation, and maintenance of the program enterprise infrastructure. This includes VMs, servers, storage, and other critical components to ensure optimal performance and security. The ideal candidate will have a strong technical background, Azure migration experience, excellent leadership skills, and a proactive approach to problem-solving and be able to work both regular and afterhours/weekend shifts as required. DoD IT experience a plus, Secret Clearance a plus.
Ncr · Virginia Virtual