DevOps Engineer - Support

Requirements

• This is not your typical DevOps role. If you're looking for someone to just manage infrastructure without customer interaction, you should stop reading now.
• We're looking for someone who is:
• Technical enough to solve complex distributed systems problems - you need to debug OpenTelemetry instrumentation issues, optimize ClickHouse performance, troubleshoot Kubernetes deployments, and architect solutions for observability at scale.
• Customer-focused with engineering mindset - you will work directly with platform teams and SREs, helping them implement observability solutions and solve technical challenges they're facing.
• Great at building infrastructure and processes - you will create tooling, automation, and processes that help both our customers and internal teams operate more efficiently.
• Someone who can scale technical operations - you will build the foundation for customer engineering function and grow into leadership as we scale.
• Comfortable with community engagement - you'll contribute to our open-source project, engage in technical discussions, and help other engineers in the observability space.
• Who would be a good fit
• 3+ years experience in DevOps, Platform Engineering, or SRE roles working with production systems at scale
• Strong learning skills - you can quickly pick up new technologies and dive deep into complex technical problems
• Hands-on experience with observability tools - SigNoz, Grafana, Prometheus, DataDog, or similar platforms
• Production Kubernetes experience - managing clusters, troubleshooting deployments, understanding networking and storage
• OpenTelemetry knowledge - understanding of instrumentation, collectors, and distributed tracing concepts
• Programming skills - can read, write, and debug code in Go, Python, or JavaScript
• Cloud platforms expertise - AWS, GCP, or Azure with infrastructure automation experience
• Customer-engineering mindset - enjoy helping other engineers solve technical problems
• Who may not be a good fit
• Candidates who are fresh out of college
• DevOps engineers who only want to work on internal infrastructure
• Those uncomfortable with open-source community engagement

Benefits

Additional Information

SigNoz is a global open source project with users in 50+ countries. We are building an open-source observability platform which helps developers monitor their applications and troubleshoot problems, quickly. In less than a year of our launch, we have reached 26,000+ Github stars , 7,000+ members in the slack community and 200+ contributors. Why us? Opportunity to work in a global dev infra product Backed by YC and some of the prominent VCs in the Bay Area We are completely remote. No offices Founding team member opportunity - build customer engineering function from scratch

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at signoz? Share your experience