Project Manager, Digital Investment Optimization
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Responsibilities
- Build and run a practical "plan, do, check, act" operating rhythm for digital investment across markets, including templates, governance, and decision rules.
- Set measurement standards for performance, including test design, tracking hygiene, dashboards, and learning agendas tied to business outcomes.
- Improve agency performance management: define evaluation criteria, delivery standards, capability gaps, and improvement plans with markets and procurement partners.
- Partner with Accenture to deliver capability building, playbooks, and ways of working that markets can adopt quickly and consistently.
- Support investment planning and prioritisation: build simple business cases, define success metrics, and track benefits realisation.
- Communicate results and insights to stakeholders; convert learnings into scalable recommendations and next actions.
Requirements
- University level education (business, marketing, analytics, technology, or similar)
- Minimum 5 - 8 years of experience in digital transformation, digital marketing, ecommerce, or performance analytics
- 3+ years delivering measurable growth through testing, measurement, and optimisation
- Experience working with agencies and consulting partners on delivery and performance outcomes
- Demonstrates strong analytical and business-first thinking, with the ability to translate complex data and insights into clear, actionable business recommendations and compelling narratives.
- Comfortable operating in ambiguous environments, using evidence-based approaches, testing, measurement, and optimisation principles to drive business value and continuous improvement.
- Strong stakeholder management and communication skills, with the ability to collaborate effectively across functions, cultures, markets, agencies, external partners, and regional/global headquarters, including close alignment with teams in Japan.
- Proven capability in project management, structured execution, agency management, and performance governance to deliver outcomes with high ownership and accountability.
- Curious, open-minded, resilient, and adaptable, with a proactive mindset toward innovation, experimentation, and new ways of working.
- At Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.
- What you can expect from us:
- An entrepreneurial environment where passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritizes employee wellbeing
- A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, retirement, insurance options, and more...
- Learning and development opportunities
- Your voice matters here - we value entrepreneurial thinking and innovation from our teams.
- To find out why 33,000 people across the Globe work at Kao please visit: https://www.kao.com/americas/en/careers/
- Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. https://kao.voyse.io/
- Kao is an Equal Opportunity Employer, including disabled and veterans.
- #LI-BP1
- #LI-HYBRID
Benefits
Additional Information
We are Kao , listed as one of the world's most ethical companies for the last 19 years. Our Americas brand portfolio spans across three sectors; Consumer Care ( John Frieda, Bondi Sands, Bioré, Jergens, Curél), Professional Hair ( Goldwell, Oribe, KMS Hair, Kerasilk ), and Molton Brown. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation, and treating each other with trust and respect. About our role: Reporting to the Senior Project Manager, Investment Optimization, AEMEA, this role drives measurable improvements in how AEMEA plans, executes, evaluates, and improves digital marketing and commerce investments. The role builds practical capability across markets and partners, strengthens agency performance management, and improves investment governance and measurement in close partnership with Accenture, with a clear focus on business impact and return on investment. At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 37 total days off (vacation + holidays + sick) and a competitive salary range of $82,000 - $102,000. We also offer a hybrid work environment.
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