Sales Support Specialist - OEG SA
External
Greatamerica · Cedar Rapids, IAPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Requirements
- High school diploma required; Bachelor's degree in Business or related field preferred.
- 1+ year of customer relationship or financial services experience preferred.
- Proficiency in MS Office and ability to navigate multiple systems.
- Why GreatAmerica?
- Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:
- Financial Benefits
- Competitive Compensation
- Monthly Bonuses for Eligible Employees
- 401(k) and Company Match
- Annual Profit Sharing
- Paid Time Off
- Health, Wellbeing, and Family Planning Benefits
- Paid Vacation - starting at 80 hours annually for employees in their first year of service.
- Paid Sick Days - Ten (10) per year with a conversion option for unused time.
- Ten (10) Paid Holidays per year
- Gym Reimbursement
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short-Term and Long Term Disability
- Company Paid Life Insurance
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Employee Assistance Program
- Parental Leave
- Education and Career Planning Benefits
- Tuition Assistance
- Networking Opportunities
- Leadership Development Opportunities
Benefits
Additional Information
GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. At GreatAmerica, our Sales Support team members are integral to delivering the GreatAmerica Experience . We prioritize our customers' journey, ensuring every interaction is seamless and personalized. As an extension of sales, we are strategic partners-collaborating closely with our team to understand and address the unique needs of each customer. As a Sales Support Specialist , you'll be the go-to expert for our customers and internal teams, ensuring smooth execution of financing programs and driving value at every step. You'll: Provide prompt, accurate, and consistent support that meets or exceeds quality metrics. Shepherd transactions through each stage of the sales process-from credit decisions to agreement creation and data gathering. Proactively identify and resolve issues , ensuring smooth transactions and long-term customer satisfaction. Educate customers on the leasing process and execute tailored solutions that add value. Build strong relationships and act as a trusted advisor , consulting on services and capabilities that benefit the customer. Partner with sales teams to propose strategic recommendations and support customer programs throughout the agreement lifecycle. Serve as a technical expert in rate calculations and system processes. Facilitate onboarding and training for customers, helping their businesses grow efficiently. Act as an extension of our customer's organization , delivering solutions with professionalism and care. We're looking for someone who is organized, energetic, and thrives in a fast-paced environment. You'll need: Core Competencies: Honesty & Integrity Customer Orientation Accountability & Tenacity Professional Communication Adaptability & Collaboration Role-Specific Strengths: Active Listening & Accuracy Time Management & Organization Relationship Building & Interpersonal Skills Detail-Oriented & Solution Driven
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at greatamerica? Share your experience