Managing Consultant, Services Business Development-National Segments
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About the role
The Services team is a key differentiator for Mastercard, providing cutting-edge solutions and services that help our customers grow and succeed. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty, Security Solutions, Open Banking, Marketing programs, business experimentation, and data-driven insights and risk management services. Mastercard Services Business Development team is primarily responsible for: - Working with Mastercard client account teams to effectively manage and help solve issues for client accounts - Providing clients with custom Payments Consulting Services and Insights, Marketing Services, Loyalty Programs, Security Solutions, Open Banking, Data, Insights and AI services - Managing internal and external relationships to help drive Services and Mastercard's businesses The purpose of a Managing Consultant, Services Business Development role is to: - Manage a major client account or cluster of client accounts - Solve client issues by developing appropriate solutions - Own and drive sales opportunities Role Member of the National Segments business development team responsible for clusters of accounts or a major account. Engage with Mastercard account teams and clients, and who helps ensure effective delivery of services and solution capabilities across several Lines of Business and Product Groups: - Lead sales calls and new client development across for assign accounts, - Capture senior and mid-level clients' implicit business needs in addition to articulated requests, and identify most critical aspects of the problem - Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems - Deliver against sales targets for existing accounts and contribute to Mastercard deal bids - Leverage deep knowledge of all the Mastercard Services capabilities and how they fit together to offer new innovative solutions - Contribute to formal and informal pitches, from "storyboarding" through face-to-face presentation - Create succinct, persuasive written materials tailored to the "level" of the audience - Contribute to project delivery, quickly identifying shortcomings in projects and taking remedial action - Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management) - Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs - Represents and leads Services participation in Mastercard account team meetings, Account Planning sessions, as well as external client meetings All About You - Undergraduate degree required - MBA or relevant post graduate degree recommended - Payments and specifically cards experience recommended