Casino Management & Operations

Responsibilities

• Coordinate casino-related content and reviews, working closely with writers and researchers
• Own our operator database - keep it accurate, current, and well-organized
• Handle ongoing operations, updates, and escalations
• Manage affiliate relationships with casino operators
• Drive day-to-day ops and process improvements, coordinate publishing schedules, keep the team moving
• Cover user support: handle inquiries, help users navigate disputes with casinos, answer questions about our reviews, and improve support processes

Requirements

• Solid background in iGaming - this is the part that matters most
• Deep understanding of wagering, bonuses, and what separates good operators from bad actors
• Coordination and ops mindset - you keep things moving and don't let them slip
• Strong communication; comfortable working independently
• Real industry experience prioritized over a perfect title match - juniors welcome
• To apply, please include:
• Your background in the iGaming industry and where you've worked

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