Provide friendly and attentive service to all guests throughout the entirety of the visit
Anticipate guest needs and note any preferences provided by the guest
Prepare all drinks for retail and dining room, including batches for the retail counter
Properly bag, box, and arrange to‐go food and pastry
Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
Maintain and consolidate pastry display throughout the day
Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
Handle any guest situations with genuine empathy and elevate to a manager as necessary
Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
Keep all areas of the restaurant clean and organized by following cleaning checklists
Responsible for answering the phone with proper etiquette; takes orders over the phone
Requirements
1 to 3 months of related restaurant experience or training
Experience with POS systems, especially Toast, a plus
Flexibility in schedule is highly preferred but not required
Ability to be cross‐trained in all areas of the dining room and retail space preferred
Ability to speak, read, and understand the primary language(s) of the work location
Benefits
Enrollment in Company-contributed health coverage planAccrued Paid Time Off401k with up to 4% match after ninety (90) days of employmentPre-tax commuter benefits (in applicable States)Team member discounts at all our brandsThe hourly pay range (plus tips, when eligible) is:$17.87 - $20.40Health insurance401(k)
Additional Information
Le Pain Quotidien means the daily bread. And to us, that means everything. It's much more than mere sustenance; it's a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows.
Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across two concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.
Job Description
Convive · Westwood, CA