Store Associate

About the role

About SNDL SNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL." SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Palmetto, Bon Jak, Versus, Value Buds, and Vacay. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the North American cannabis industry. About ACE Liquor ACE Liquor is a great place to work, with a friendly atmosphere. We provide our customers with vast selection of specialty liquors, beers and wines! Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success. We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Sales Associates at our Ace Liquor Windermere Crossing store in Edmonton , AB Primary Purpose of Job Provide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers. Essential Business Functions, Responsibilities and Accountabilities People Skills - Customer service driven, friendly, willing to talk to all customers - Effective verbal communication skills - Maintain a professional appearance, demeanor, and attitude at all times Customer Offering - Deliver exemplary customer service - Greet customers when they enter the store and take customer to product when required - Generate sales by educating, sampling and suggesting products to every customer - Maintain a high level of service and product knowledge by completing all training within required timeline - Assist customer from store and/or offer car service when appropriate Financial - Complete customer transactions on the Point-of-Sale (POS) device, including payment - Ensure all cash handling policies & procedures are adhered to - Ensure all opening & closing procedures are done correctly (when applicable) - Complete end of day till reports (when applicable) - Ensure safe is locked at all times and deposits are secured (when applicable) Day to Day Operations - Perform all opening and closing procedures (when applicable) - Stock shelves and cooler with product - Participate in merchandising and promotional activities - Participate in routine store maintenance and cleaning - Other tasks as assigned Regulatory Adherence - Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to - Participate in health inspections, audits and required corrective actions - Maintain First-Aid, LP and OHS Training - Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right - Ensure AGLC/BC LRS and other government guidelines are met - Adheres to all SNDL Inc. policies, with a focus on Social Responsibility