Business Analytics Specialist - REMOTE

About the role

The Analytics Business Specialist will support the product lifecycle by researching and providing the groundwork for Analytics product improvements and updates in support of strategic goals within the organization. This position will identify the initial concepts or reported issues, assessing the impact of changes or issues, developing specific work-efforts to resolve issues or improve the product, collecting and documenting requirements for work-efforts, developing end-user engagement work products with an effective communication plan. This position will work closely with internal and external end-users to analyze and translate information between assigned business and operational teams, to align needs with the current or future capabilities delivered thru Velera Member Insight solutions. Day in the Life: Support end-user engagement processes such as assisting credit unions and internal users in the creation of reports. Research data questions/issues and reporting solutions back to the BI Analysts when a defect is found, or improvement is needed. Design and develop new reports to solve complex business problems. Create and maintain educational assets and training materials. Facilitate internal and external training classes. Champion and promote analytic tools, methods and conceptual approaches by demonstrating paths to improved business intelligence, and decision making. Define and execute within product lifecycle and iterative design processes for new work products (reports, educational assets, engagement techniques). Participate in formal projects to produce project definition/initiation document clearly defining scope and project objectives; elicit, document and prioritize business requirements, understand business risks, and transition from requirements to solutions and business implementation principles. Collect, evaluate and compress data and information from various sources, elicit actual user needs, and document a new concept or remediation plan. Develop use cases and execute test scripts for user acceptance testing processes. Identify, develop and support business implementation and readiness tasks, mitigating risk and remediating end-user adoption hurdles. Perform other duties as assigned.