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Customer Service Representative

External
Sutherland logoSutherland · Cairo, Egypt
Full-timeOn-site1mo ago
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About the role

Role Description This is a full-time on-site role, located in Cairo, Egypt, for a Customer Service Representative. Responsibilities include managing inbound and outbound customer interactions to provide support, resolving inquiries efficiently, ensuring customer satisfaction, and identifying opportunities to improve customer experience. Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction Ability to enhance Customer Experience and maintain high Customer Service standards Strong communication, problem-solving, and interpersonal skills Ability to work on-site in Cairo, Egypt, with a passion for delivering exceptional customer experiences Fluency in English Salary starts at 17300 in addition to allowances Fully paid training Guaranteed KPIs for 3 months Social insurance Medical insurance


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