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Quality Management System (QMS) Specialist

External
ICEYE logoIceye · Greece
Full-timeOn-site2w ago
ComplianceDocumentationLeadershipProcess ImprovementRisk ManagementStakeholder Management
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About the role

ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities Ensures ICEYE Quality Management System is fully implemented in our Greece facility Drive ICEYE production framework maturity increase in Greece - be the subject matter expert for QMS, QA, Health and safety and environmental topics. Ensure compliance with regulatory, customer, and industry requirements, including environmental and health and safety regulation; serve as the main point of contact for auditors and certification bodies. Act as an internal auditor in our internal process audits covering quality and EHS topics. Ensure controlled documentation rigor in Greece operations Define and track quality KPIs; prepare and present regular performance reports to leadership. Provide training and coaching on QMS processes, standards, and quality tools; promote a culture of quality throughout the organization.

Requirements

  • 5+ years in quality, engineering, operations, compliance, or process improvement roles.
  • Degree in Engineering, Quality, Business, or related field.
  • Strong experience with digital QMS systems and data-driven improvement methods.
  • Strong knowledge of QMS standards (ISO 9001 required; AS9100, AQAP2110 or similar beneficial).
  • Experience with quality tools and risk management (RCA, CAPA, FMEA, PDCA, risk assessments).
  • Audit experience
  • Excellent communication, documentation, and stakeholder management skills.
  • Ability to drive cross-functional alignment and continuous improvement.
  • Ability to work under pressure and in a rapidly changing environment.
  • Strong process management experience and facilitation skills
  • Excellent problem-solving, analytical, and organizational skills.
  • Effective communication, training, and leadership abilities
  • Application Process
  • TA interview
  • Hiring Manager video interview
  • Home task + task review interview
  • Final onsite interviews
  • Working at ICEYE
  • How We Work (Our Values)
  • Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
  • Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
  • See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
  • Drive effective teamwork: Create psychological safety, invite diff

Benefits

Health insuranceVision insurance

Additional Information

Role highlights QMS Specialist Location: Athens, Greece Department: GMO - Manufacturing Assurance Reports to: Global QMS Manager Employment type: Permanent Workplace model: On-site Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters The Quality Management System (QMS) Specialist/engineer is responsible for implementation of the ICEYEs Quality Management System in our Greece production unit to ensure consistent delivery of products and services that meet customer, regulatory, and industry standards. In this role you will partner closely with production, supply chain teams to ensure that our processes are aligned with business goals and embedded into daily practices. This role will report to the Global Quality Management System (QMS) manager and operate as a standalone position within the Greece facility.


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