Senior Experimentation Analyst (CRO)

Responsibilities

• Be Someone who is naturally inquisitive and passionate about solving problems, you will do your best to find ways to make the customer experience best in class.
• Our award-winning Experimentation team exists to maximise the ROI of the product development teams by ensuring that what is delivered has the greatest impact on the customer experience and our business KPIs.
• The role of the Senior Digital Experimentation Analyst is to own the end-to-end process of optimisation for these specific business areas.
• This is achieved through a data-driven continuous optimisation and improvement program, and a rational process for making decisions about what to develop, alongside supporting a continuous development process using feature flagging.
• We use insight and analytics to uncover problems and opportunities, create hypotheses for improvement, and then run testing and optimisation programmes to validate and realise these recommendations.

Requirements

• A passion for the customer, ensuring we do what's right for the customer every time
• Experience of digital optimisation and experimentation (A/B and MV testing) tools and process (preferably Optimizely X both web experiments and full stack server side testing)
• Proven hypotheses generation and experiment management experience
• Digital analytics experience, preferably Adobe Analytics, HTML and CSS skills would be a major advantage
• Business acumen & strategic thinking
• Data visualisation and presentation
• Excellent communication
• Root cause analysis
• Team Overview:
• The Rewards:
• There's a reason people can't stop talking about #LifeAtSky . Our great range of rewards really are something special, here are just a few:
• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• Where you'll work:
• Leeds
• Inclusion:
• And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you
• Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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