Assistant Service Advisor - Lincoln
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman Lincoln has an outstanding opportunity for an Assistant Service Advisor to join their team and the Holman Family! Job Duties: Welcome customers and ensure they receive prompt, courteous and effective service Interact with customers via phone or in person to determine service needs and prioritize required services Use a consultative approach to educate customers on services and products Serve as a liaison between technicians and customers Provide administrative support to Service Advisors Follow up with all service customers when their assigned advisor is absent Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor Complete and maintain all company and dealer training requirements for the advisor position Education and/or Training: High School Diploma or equivalent Excellent written and verbal communication skills and ability to work within a team Valid driver's license and a good driving record Relevant Work Experience: 2+ years' experience in administrative services or related fields #LI-GC1 At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type): Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement
How well this role fits your profile.
Worked at holmanautogroup? Share your experience