LDAP/SSO Support: Configure and troubleshoot LDAP/LDAPS connections, bind DN, group/role mapping, TLS certs, referral handling; support SSO integrations via LDAP-backed directories.
Linux Administration: Monitor and manage services (systemd), logs (journalctl/syslog), file permissions, networking (firewall/iptables, SELinux/AppArmor basics), and scheduled jobs (cron).
Security & Compliance: Manage keystores/truststores, certificates, cipher/protocol hardening, patching, and vulnerability remediation with change controls.
Deployment & Environment Management: Support CI/CD-driven or manual deployments, maintain environment parity across Dev/Test/UAT/Prod, and rollback when required.
Monitoring & Observability: Configure and interpret metrics/logs (e.g., access logs, catalina.out), set alerts, and contribute dashboards/runbooks.
Root-Cause Analysis (RCA): Perform RCAs for recurring/major incidents; implement permanent fixes and preventive actions.
IaC/automation (Ansible/Terraform) and secure configuration benchmarks (CIS).
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Engineer, IT Support
Additional Information
TransUnion's Job Applicant Privacy Notice
What We'll Bring:
The L2 Application Support Engineer provides advanced support for Java web applications running on Apache Tomcat, manages LDAP-based authentication/authorization, and administers Linux servers. The role includes incident ownership, root-cause analysis, performance tuning, and collaborating with cross-functional teams to ensure secure, stable, and highly available services.
Transunion · Mumbai - One World Center