Bellperson (Seasonal)

Responsibilities

• Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly, and engaging service
• Follow Guest Services policies, procedures and service standards
• Responsible for the transportation of Guests on and off property as well as the delivery of luggage and any other items for delivery within the Hotel
• Maintain a presence in the Lobby offering assistance to Guests, opening main entrance doors and car doors upon Guests' arrival under the direction of the Bell Captain
• Assist with overall traffic and parking control in courtyard and throughout property as required
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Other duties as assigned
• Your experience and skills include:
• Previous guest service experience required
• Valid Class 5 Alberta Driver's license and a clean drivers abstract
• Class 4 Alberta Driver's license is an asset, permanent colleagues will need to obtain within probationary period
• Excellent knowledge of Fairmont Jasper Park Lodge property, town of Jasper and local attractions preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities, outgoing and ability to anticipate Guests' needs
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• Starting rate of Pay: $19.49 per hour
• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor
• Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
• Want to learn more about this opportunity? View the complete job description by clicking this link: Bellperson.p

Benefits

Additional Information

Fairmont Jasper Park Lodge is in the midst of a multi-phase resort transformation, including all new venues, refreshed spaces, and evolving service models. Restaurant, Bar & Guest Services teams will be working in newly renovated spaces, with updated layouts, technology, and guest flow. This role is best suited for individuals who are comfortable with change, open to learning new service standards, and energized by being part of a luxury environment that is actively evolving. We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Bellperson, you will provide a smile and helping hand to our Guests as you personally greet them on their arrival. As a Bell person with Fairmont Jasper Park Lodge, your knowledge of the hotel and the professionalism you display will create a sense of "welcome" like no other.

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