Early Intervention Service Coordinator

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Early Intervention Service Coordinator (EISC) provides professional-level service coordination for infants and toddlers, birth to age three, who are enrolled in the North Carolina Infant-Toddler Program and have or are at risk for developmental delays or disabilities. Working within a Children's Developmental Services Agency (CDSA), the EISC facilitates a family-centered approach by coordinating evaluations, developing and monitoring Individualized Family Service Plans (IFSPs), and linking families to appropriate services and supports. The position requires collaboration with multidisciplinary teams, community agencies, and service providers to ensure timely and effective service delivery. EISCs also support families in understanding their rights, navigating transitions, and enhancing their child's development through evidence-based practices. This role involves both office-based and in-home/community-based work and requires frequent travel within the CDSA catchment area. Key Duties Include: -Coordinate and monitor the development, implementation, and review of Individualized Family Service Plans (IFSPs) in collaboration with families and multidisciplinary teams. -Conduct family-directed assessments to identify strengths, needs, priorities, and resources that inform service planning. -Facilitate and document eligibility determination processes, including scheduling and coordinating multidisciplinary evaluations and assessments. -Ensure compliance with procedural safeguards and documentation requirements throughout all phases of service delivery. -Authorize and monitor early intervention services, including speech, occupational, and physical therapies, ensuring alignment with IFSP outcomes. -Provide families with information, coaching, and support to enhance their understanding of child development and their role in intervention. -Identify and connect families with community resources, medical providers, and other relevant services to support child and family outcomes. -Plan and coordinate smooth transitions for children exiting the program, including referrals to preschool or other community-based services. -Maintain accurate and timely documentation in accordance with program standards and data reporting requirements. -Serve as a liaison and consultant to community agencies and providers, offering technical assistance and promoting best practices in early intervention. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $37,377.00 - $65,408.00 Recruitment Range: $37,377.00 - $ 55,500.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Documented experience coordinating multidisciplinary evaluations and assessments for infants and toddlers, including scheduling, integrating developmental domain results, and ensuring compliance with eligibility timelines. Proven experience developing and implementing Individualized Family Service Plans (IFSPs) in collaboration with families and service teams, with consistent adherence to procedural safeguards and 45-day completion requirements. Demonstrated experience monitoring early intervention service delivery through review of provider documentation, direct observation, and consultation with families and providers to ensure quality and fidelity to IFSP outcomes. Hands-on experience using data systems and documentation tools to maintain accurate, timely, and compliant records for service coordination, eligibility determination, and federal/state reporting. Experience facilitating transitions for children exiting early intervention services, including coordinating with public schools and community programs, preparing families for next steps, and ensuring continuity of care. The Posting Will Close At 11:59 P.M. The Night Before The End Date Physical Requirements: Must be able to drive and travel by car across the CDSA's defined catchment area. About The Division of Child and Family Well-Being: The Division of Child and Family Well-Being works to promote healthy and thriving children in safe, stable and nurturing families, sch