Data Protection Analyst
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About the role
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Data Protection Analyst (DPA) will be responsible for the monitoring of all Data Loss Prevention events for Proofpoint's Managed Services clients escalating all necessary events to the clients via approved escalation paths. DPAs will also perform health checks and pull monthly metrics from the DLP consoles supporting Program Analysts (PAs) and Program Strategy Managers (PSMs) with monthly reporting. Ensure all tasks performed adhere to the firm's ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization's ISMS. Each member of our team must understand the importance of the ISMS and the subsequent handling of client data. Your day-to-day Monitoring of all Data Loss Prevention events for Proofpoint's Managed Services clients Escalating all necessary events to the clients via approved escalation paths Performing health checks for all the Data Loss Prevention environments for Proofpoint's Managed Services clients Following all associated Work Instructions and Standard Operating Procedures to perform health checks Providing policy recommendations to the consultants based on trends they see during daily monitoring Responsible for pulling metrics from the Data Loss Prevention consoles to assist the PAs and PSMs with presentations/reporting Maintaining customer policies in DLP environments, ensuring use cases are adhering to customer requirements. What you bring to the team Experience in information security, digital forensics, intelligence, risk management, or similar field Bachelor's Degree in Information Security, Information Technology, Criminal Justice (or other applicable degree, and/or commensurate, applicable experience) Ability to analyse data sets and uncover unique attributes and trends Demonstrated organizational and scheduling skills Rigorous attention to detail Passion to find innovative and creative solutions to complex problems Ability to work effectively with team members and with clients Self-motivated, with ability to manage and follow up on multiple tasks simultaneously Consultative skills and strong judgment Ability to communicate complex ideas and solutions to a variety of audiences Strong time management skills