Quality and Technical Lead - EMEA

External

Dssmith · London, UK

Full-timeOn-siteToday

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About the role

We are currently looking for Quality and Technical Lead to join our Packaging Division. You will strive to continuously improve the Quality and Service performance to our key customers and demonstrate high levels of service, agility, transparency and proactivity. In this role, you will be the customer's key central point of contact for Quality Management and Technical (packaging products) performance matters across the network of our supplying countries. You will lead internally a very close cooperation between our Divisional Operations and Quality functions and the Quality leads in countries and sites, to ensure we have best in class and one harmonised Quality Management towards the customer. The role calls for very active and on the ground involvement with our supplying countries and plants, on quality control planning, quality control, quality assurance, and quality improvement.

Responsibilities

Quality control - Ensure, with the Quality leads in countries and sites, that the quality control processes we use in the different supplying plants are consistent across countries and fit for purpose to ensure the customer receives products that are free from defects and meet their needs

Quality improvement - Regularly review with our internal network our findings and jointly plan how to improve our Quality Management

About You:

University degree within Quality Assurance course or an appropriate discipline (Sciences, Engineering, Business)

Previous experience in Quality Management roles in an international environment; having been involved in the creation, roll-out and management of quality assurance with end customers

Good understanding of packaging manufacturing processes preferred

Experience in conducting plant/process audits and problem-solving workshops, managing end customer complaints, audit programs & quality expectations

Strong knowledge and skills in Quality management components, control techniques and process improvements

Skilled in 8D, PPAP, ISO 9001, TS 16949, Quality tools etc.

Demonstrated leadership skills from previous roles, with high credibility, experience and tangible results from driving and managing various quality projects

Ability to lead, negotiate and sustain networking relationships, fostering a collaborative spirit

An analytical, independent, and methodical international people leader with solid judgement; high levels of resilience and a holistic and positive attitude

Strong presentation skills and Super User level in Microsoft Office applications - particularly in PowerPoint and Excel (Pivots, Vlookups, etc.)

Fluent English, spoken and written; additional European languages are an advantage.

Travel: High flexibility required - must be willing to undertake occasional travel within Europe for on-site meetings

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges

Quality and Technical Lead - EMEA

About the role

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Company Intel

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