Senior Executive - Inside Sales

About the role

What You Can Expect : Sales Coordination & Customer Support Assist the sales team with quotations, proposals and follow-ups Respond to customer inquiries regarding pricing, transit times , and service offerings Maintain and update customer records in CRM system Provide post-sales support, including documentation and issue resolution Shipment Coordination: Lia ise with oper ations and carriers to track shipments and provide status update to customers. Handling booking confirmations, freight schedules and cargo availability Address any shipment-related issues and escalate when necessary Data Management : Gen erate sales report, track key performance indicators (KPIs ) and analyse customer trends Maintain sales pipeline reports and follow up on pending deals. Prepare reports for sales meetings Cross-functional Collaboration : Work closely with internal teams, including operations, finance, and customer service, to ensure seamless execution Support in customer onboarding and training on logistics processes What You Bring: Bachelor's degree in Business Administration , Marketing, or a related field. 3 years of experience in sales support, customer service roles. Good knowledge of MS Excel, PowerPoint, and CRM tools. Strong communication and coordination skills. Ability to handle reports, documentation, and stakeholder management efficiently.

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Company Intel

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