This dynamic, dual-focused role combines 50% account management with 50% sales and operational support. You will partner closely with Foodstuffs North Island (FSNI) to drive commercial success, while also supporting Foodstuffs South Island (FSSI) through Vendor Managed Inventory (VMI) and sales operations. It's an opportunity to build strategic relationships, influence business performance, and contribute to end-to-end customer excellence.
Responsibilities
Build and maintain strong, collaborative relationships with FSNI stakeholders
Support joint business planning, category reviews, and customer initiatives
Develop and manage customer plans, forecasts, and promotional activity
Monitor performance, identify risks and opportunities, and deliver actionable insights
Analyse market and sales data to inform decision-making and internal reporting
Communicate key updates, initiatives, and performance insights across teams
Manage daily VMI orders for FSSI and ensure seamless supply chain coordination
Partner with internal teams (logistics, finance, marketing) to optimise service levels
Support invoicing, accrual processes, and aged debtor management for FSSI
Requirements
You're a commercially minded and detail-oriented professional who thrives in a collaborative environment. You bring both analytical strength and relationship-building capability to drive results.
Minimum 2 years in Account Management, preferably in FMCG
Proven experience in customer planning, negotiation, and data analysis
Strong commercial acumen and customer focus
Confident working with data, insights, and performance reporting tools
Highly organised, with the ability to manage multiple priorities effectively
High energy, professional presence, with resilience and composure under pressure
What We Can Offer You:
Benefits
A supportive and inclusive workplace cultureOpportunities for professional development and career progressionFlexible working arrangementsCompetitive remuneration and benefitsFully funded Wellbeing One Southern Cross medical insurance, and income protection, permanent disability, and life insuranceA chance to make a real impact in a global organisationReady for your next move? Apply now! Early applications encouraged.Innovate for Good | Excel Together | Be You With UsApplication End Date:Job Requisition ID:Essity263082Health insuranceFlexible schedule
Additional Information
Join Essity, a global leader in health and hygiene, committed to improving well-being through our purpose of Breaking Barriers to Well-Being . Based in Auckland, this role sits within our Personal Care New Zealand team and plays a key part in delivering strong customer partnerships and commercial outcomes across one of our most important retail customers.
Essity · Auckland, New Zealand