Customer Service Representatives - Remote (TX, OK, CO, NV and NM Only)

External

Sutherland · Dallas, TX

Full-timeRemote2d ago

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Benefits

Hourly WageAn 8-hour-per-day shift, 5 days per weekMedical, dental and vision benefitsPaid training & PTOAdvancement opportunities - 80% of our frontline leaders have been promoted from withinAdditional pay incentives as well as monthly rewards & recognition programsEmployee DiscountsEAP & Health and Wellness programs including a personal trainer dedicated to SutherlandAll technical equipment needed to be successful in a remote, work from home environment, including webcam for training/meeting purposesExcellent verbal and written communication skills, strong multitasking abilitiesThe drive to solve problems and meet goalsAbility to work in a fast paced, ever-changing environmentAbility to type 30 WPM with accuracyFamiliarity with Microsoft Office toolsExperience in customer service and salesHigh school diploma or equivalentProven work history related to the job field, 1-3 years' experience utilizing those skills in a customer-facing roleMust successfully pass background check with reference checksNote: We are currently looking for individuals to work from home in the states of Texas, Oklahoma, Colorado, Nevada and New Mexico.EEOC and Veteran DocumentationDuring employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.Health insuranceDental insuranceVision insurancePaid time offRemote work options

Additional Information

As a Customer Service Representative , you'll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you. This is the job for you if: You excel at handling various types of customer inquiries You are an active listener and can leverage probing question to resolve issues You have a proven track record for hitting sales targets You bring an enthusiastic personality

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