Have 6+ years of relationship building experience that you can share with your team and showcase that you are adept at influencing and relationship building
Management experience
Have partnerships and/or sales experience with a direct revenue target
Are thoughtful, engaging, and energetic
Are comfortable and confident teaching your team members on how to thoughtfully hunt and adding/extracting value from new partnerships
Obsessed with understanding how you can make the partnership experience more beneficial to our service partners
Extremely comfortable both operating on a team level and working with management peers to identify and solve complex problems
Comfortable presenting in large groups (both internally and externally) as you will be showcasing yourself as a thought leader in our organization and industry
Proactively solicit and act on feedback from your customers, partners, team members, and peers.
Have a positive outlook and excellent written and verbal communication skills.
Have 4-6 years of SaaS account management, channel and/or sales experience.
Work collaboratively with Sales, Enablement, CS, Marketing and Product to achieve top line company revenue goals
Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future.
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Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for th
Benefits
Vision insurance
Additional Information
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Manager, Mid-Enterprise PAMs, you will oversee a team of Partner Account Managers, ensuring they are set up for success to achieve their goals. These goals will also be met by working on a variety of initiatives that ultimately will benefit the ongoing partner experience. This includes, but is not limited to overseeing and iterating on our partner engagement model, aligning with our Partner Marketing team, and driving revenue. You will leverage strong communication and consultative skills to understand your team's needs and establish a growth strategy so that your team is able to hit various goals presented to them.
The Senior Manager, Mid-Enterprise Partner Account Managers recruits, trains, develops and supports experienced Partner Managers working within the Mid-Enterprise and enterprise segment to ensure that they meet specific new business goals on a weekly, monthly, quarterly and annual basis. Responsible for training and developing their direct reports, while also being on top of the forecast and important leading indicators of success. In this role you are responsible for enabling your team to manage Klaviyo partners, and ensure they are articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) with their partners, driving co-marketing alongside the ecosystem marketing team, and ensuring they are acting as a thought leaders in their space.
How you'll make a difference:
Become a trusted management advisor that your team can lean on regularly
Become a fierce internal advocate of the partner program to ensure our team is interlocked with other departments in order to achieve our goals
Collaborate with your team to enable them to activate new agency partners by building and managing a lead referral pipeline with your partner portfolio
Be comfortable operating with and exceeding revenue-focused goals at the team level
Bring your creative thinking, strategies, and ideas to advance Klaviyo's values, build our culture, and execute on our vision for the future
Take part in owning projects which will in turn allow you to collaborate with a highly driven team to ensure success in attaining company wide goals, initiatives and maintaining focus on revenue production
Manage new and existing team members to ensure success across the entirety of the Agency Partnerships managed program
Travel: up to 25%, to meet and develop relationships with our agency partners, team members and participate in events
Klaviyo · Boston, MA