Do you enjoy telling stories through data? Interested in solving client challenges with data? Golin Ketchum Analytics is looking for a Manager, Consumer Research and Insights!
This is a perfect role for an experienced researcher or specialist that thrives working in a fast-paced environment. The person coming into this role should have expertise in original survey research and be able to lead a team and manage projects from start to finish, as well as independently own programs.
Responsibilities
Developing relationships with client and account teams. This includes regular and proactive one-on-one interaction with local account teams, and direct correspondence with account teams and clients
Overseeing and managing all aspects of a project largely independently. From the day-to-day work, to client relationships, to account relationships, billing and growth
Development of original, large scale/global qualitative and quantitative research studies, including writing questionnaires/interview/focus group guides, overseeing data collection vendors, and analyzing the results etc.
Development of research, analytics and measurement proposals
Analysis and reporting of findings in a way that tells a concise and clear story with the data and provides answers to the client's main questions/objectives; Presentation of results to account team and client
Serving as a specialist and advisor in research and analysis, to include:
Staying up to date with trends, tools and techniques and counseling clients, account teams and other research team members on methodologies, tools and best practices
Participating in or driving analytics projects and initiatives
Developing new methodologies, reports or product offerings to meet existing client needs and to drive new business
Determining the best methodologies and tools to use to solve client challenges and deliver impact to their business
Work in collaboration with other specialty teams within the agency to assess and create successful social, digital and paid programs for the client.
Requirements
3 to 5 years of research, analytics and/or media analysis experience; advanced degree in a relevant field desired but not necessary
Strong orientation toward client service and teamwork
Strong business acumen and understanding of the communications landscape
Management experience
The ability to work on multiple projects concurrently
Strong statistical, writing, and public speaking/presentation skills
Strong understanding original/primary quantitative research and statistics
Research supplier/vendor/budget management experience preferred
Benefits
Hybrid Workplace: Three days a week in the officeRobust benefits program, effective within 30 days of hirePaid maternity/paternity leaveFamily Forming BenefitsEmployee Recognition ProgramGenerous paid time off includes vacation, wellness, and extended holiday scheduleVarious development opportunities to enhance personal and professional lifeTuition reimbursementMonthly Cell Phone & Wi-Fi reimbursementInterested? We've got an opportunity for you.Health insuranceDental insuranceVision insurance401(k)Paid time offEquity / stock options
Additional Information
About Golin Ketchum
Golin Ketchum is the most awarded public relations agency of the decade. We create change that matters for our clients and our people. The kind of change that earns attention and shapes culture to build business. Formed in 2026 from the merger of two iconic PR agencies, Golin Ketchum combines fearless creative and strategic excellence, fueled by Omnicom's industry-leading data and AI solutions, to uncover powerful insights and execute work that builds and protects the world's greatest companies. With specialized expertise across consumer and brands, corporate affairs, healthcare, technology, and food, agriculture and nutrition, we deliver integrated, high-impact communications services at scale. At Golin Ketchum, culture matters. We are fiercely ambitious yet fundamentally kind and collaborate obsessively with the best clients in the world. Want to create change that matters with us? Here are the details:
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