Apart from being a technologist, you are expected to understand customer journey with product and it's experience and help customer to navigate through it smoothly
Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey
A strong pillar to build and train sales organisation. You shall be an extremely good story teller and help sales team to sell better and effectively
Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.
Leveraging channel partners by upscaling and training for customer engagement is integral part of the role
Conduct routine update on the new product/ technology to the internal sales staff
Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how
Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking
Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution
Present to all levels of an organisation complex technical issues and solutions in a meaningful, engaging, and digestible manner
Apply strong problem-solving skills to design solutions that solves the customer problems
Developing close relationships to help influence the technical strategy of the customer
Deliver training to customer and prospects about Trend Micro solutions
Working with company technical support personnel to ensure ongoing quality of support and customer health
Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies
Continuous self-improvement and learning to maintain current technical knowledge, participate in technical communities of interest
Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role.
Requirements
8+ years of experience in enterprise sales, preferably in cybersecurity or IT solutions.
Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers
Strong understand and knowledge on SOC operations, security analytics capabilities, cloud architect understanding, cloud native application security, SASE, CASB, Zero trust model will be k
Benefits
Health insurance
Additional Information
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Presales Engineer, Delhi
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and provides central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com .
POSITION OVERVIEW:
Joining our Technical team you will be part of a high performance team that focuses on cutting edge technology solutions related to cyber security. As a Sales Engineer, you will have ample opportunities of getting exposed to breadth of technologies like cloud native application security, Devsecops and other emerging areas of cloud. Trend Micro being leaders in unified endpoint security, Network security and email security is creating a wave with its market disturbing offering of XDR, where we are uniquely positioned to be a technology leaders having end to end security offerings. That is why in recent Forrest report Trend Micro is declared a leader for XDR. At Trend, role of a Sales Engineer expands from being an evangelist to a cyber security consultant. As most enterprises are rushing to adapt cloud technologies and AI-ML driven cyber security solutions, Sales Engineer creates a very strong relation with customer as a reliable advisor and technologist..
Trend Micro · New Delhi