senior Account Specialist

About the role

Senior Account Specialist - Stockton Randstad Inhouse Services deliver tailored end-to-end onsite recruitment solutions working in partnership with our clients from 100+ on-site locations throughout the UK, and we have an exciting opportunity to join us supporting the on-site operations in multi locations across a key account Caterpillar, covering the UK region but being primarily based at our Stockton site. This role will require you to become an integral part of the client's team and will need to fully embed yourself by understanding the environment, culture, and of course, the requirements and skills of the roles you would be recruiting for. You will be required to effectively and efficiently deal with stakeholders, manage multiple roles and stick to tight deadlines, all while providing a world class service. This role requires flexibility and the ability to quickly adapt your working style to the different clients & sites at short notice. You will be responsible for: Developing and implementing strategies to attract the best people to the business Supporting, mentoring and skill sharing with all team members Induction support of team temp staff PPE organisation Payroll ER/HR queries Creating good relationships with the client and customer focus Supporting the workforce Adhering to strict deadlines and SLAs Monthly reporting to key stakeholders within the business Key stakeholder engagement and communication on site Conduct regular floor walks with the client Issue resolution / escalation Standing in for the Account Manager when required The occasional travel to other sites when required To be successful in this role you will have: You should be able to example supervisory or team leading experience An understanding of volume recruitment management would be desirable Know the commercial importance of working with tight deadlines and strong processes Have excellent communication skills and capable of dealing with stakeholders at all levels Possess the ability to work under pressure Be a very adaptable & flexible worker, able to prioritise well If you want to join one of the world's largest recruitment organisations, in a position that will see you engaging with a key client and key stakeholders and taking responsibility for delivering a first class service to our client then please do get in touch with Sam Badger. Randstad values diversity and promotes equality. We are an inclusive employer and welcome applications from all sections of society. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on