Manager, ORCA

Benefits

Additional Information

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level C Job Title Manager, ORCA Department Operations and Administration | Learning Technology Innovation Centre Compensation Range $7,622.83 - $11,886.67 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date June 18, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing This position will be required to participate in a shared on-call work rotation which may include work on some evenings and/or weekends. Note: This position has a flexible start date between July 15 and August 1, 2026. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary The Open Resource Centre for Assessments (ORCA) is a centralized assessment service that supports secure, accessible, and flexible computer-based assessments for courses across UBC. ORCA allows students to reserve times within pre-defined examination windows and provides academic units with consistent operating standards, managed assessment spaces, trained exam invigilators (proctors), technology infrastructure, and accommodations for students registered with the Centre for Accessibility (CfA). The ORCA Manager provides strategic and operational leadership for ORCA. The role supports the growth of ORCA across faculties, buildings, and service models; develops ORCA procedures and service standards; and oversees daily operations, staffing, facilities, technology, budgets, and partner relationships. The Manager works with academic and administrative units to ensure ORCA services are reliable, equitable, sustainable, and aligned with UBC assessment policies and student needs. Organizational Status ORCA is situated within the Learning Technology Innovation Centre (LTIC). The LTIC's mandate is to catalyze and elevate learning technology application, innovation, and inquiry at UBC. Under academic leadership, LTIC is charged with meeting UBC's needs for faculty and students in using and transforming learning technology, including playing a pivotal role in the support of Artificial Intelligence in research, development, and education, across the entirety of UBC The ORCA Manager works with a high degree of independence under the general operational direction of the LTIC and the ORCA Academic Director. Strategic direction will be provided by the ORCA Academic Director. This position works in close collaboration with the ORCA Academic Director to develop ORCA's strategic priorities, service model, partnership approach, policy framework, and growth plans. The position also works with academic unit leadership, course coordinators, and administrative partners to assess assessment needs, negotiate service arrangements, support implementation, and ensure ORCA services align with academic requirements and University standards. The ORCA Manager develops and maintains effective working relationships with key campus partners, including academic units, Enrolment Services, the Centre for Accessibility, the Learning Technology Innovation Centre, Facilities Planning, Building Operations, UBC IT, faculty IT teams, the Centre for Teaching, Learning and Technology, and other units involved in assessment delivery, student support, technology, facilities, accessibility, and academic integrity. This position will be required to participate in a shared on-call work rotation which may include work on some evenings or weekends. Work Performed Strategic Planning, Partnerships & Service Growth Develops and implements ORCA's strategic roadmap, translating the vision of a UBC wide centralized assessment service into staged, fundable initiatives with measurable outcomes. Leads the expansion of ORCA into new faculties, buildings, and service models, including the identification and onboarding of new rooms, mobile testing infrastructure, and room variants tailored to discipline specific assessment needs. Engages prospective and subscribed academic and non-academic units to assess demand, including number and timing of assessments, enrolment volumes, accommodation profiles, and capacity requirements. Oversees development of strategy the CUPE 2950 staff will implement in the weekly and daily allocation of proctors including mitigation plans for med