Customer Service Assistant

Responsibilities

• Respond to customer inquiries promptly and professionally via phone, email, or chat.
• Assist customers in placing orders, processing returns, and handling billing questions.
• Resolve customer complaints with empathy and efficiency to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to address customer needs and improve service.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Proven experience in a customer service role or related field.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and supportive work environment
• Skill development and ongoing learning opportunities
• Exposure to diverse projects and industry experience

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Company Intel

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