Customer Service Assistant
ExternalFull-timeOn-site2w ago
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Responsibilities
- Respond to customer inquiries promptly and professionally via phone, email, or chat.
- Assist customers in placing orders, processing returns, and handling billing questions.
- Resolve customer complaints with empathy and efficiency to ensure satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to address customer needs and improve service.
Requirements
- High school diploma or equivalent; additional education is a plus.
- Proven experience in a customer service role or related field.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Competitive salary package
- Opportunities for professional growth and career advancement
- Collaborative and supportive work environment
- Skill development and ongoing learning opportunities
- Exposure to diverse projects and industry experience
Your Match
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Company Intel
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