IT Support & Solutions Engineer
External
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About the role
To deliver technology solutions and support in Essex, ensuring reliable systems and driving digital efficiency within a monthly salary framework of £2000. Job Duties and Responsibilities Maintain 99.9% system uptime Resolve 95% of tickets within SLA Deliver 2 technology improvement projects quarterly Reduce operational costs through automation Achieve 90% user satisfaction score Required Qualifications Bachelor's degree in Computer Science or related field or equivalent experience Relevant industry certifications (e.g., CompTIA, Microsoft, AWS) IT support & troubleshooting Database management Cybersecurity fundamentals Problem-solving Communication Time management Customer service orientation Team collaboration ITIL
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Company Intel
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