Associate Commercial Project Manager

About the role

Act as primary customer/site contact for assigned accounts (internal & external). Creates sales orders in the system in line with customer request date and send written order acknowledgement with firm promise date. Ensures customer forecast are received on a regularly agreed periods Communicate schedules, issues, and proactive updates. Counsels customers on forecast and order expectations to include escalation as appropriate. Provide timely updates on open orders of third-party customers. Provide required reporting and information related to customer supplied material. Provide support and information related to product shipments. Manage invoicing process for international and external customers Ensure customer is billed appropriately for all products and services provided. Work with Finance Department to confirm POD and reconcile revenue accounts. Track and provide customer related data and metrics to management. Track on Time Delivery (OTD) and Key Performance Indicators (KPI) for customers and provide feedback to management. Support the facilitation and improvement of Project Management routines All other duties as assigned. The Candidate: 3-5 years of relevant experience in customer service, sales or project management is preferred Bachelor's Degree is preferred Why you should join Catalent: Defined career path and annual performance review and feedback process Diverse, inclusive culture Positive working environment focusing on continually improving processes to remain innovative Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives 152 hours of PTO + 8 paid holidays Generous 401K match Medical, dental and vision benefits effective day one of employment Tuition Reimbursement - Let us help you finish your degree or start a new degree! Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference. personal initiative. dynamic pace. meaningful work. Visit Catalent Careers to explore career opportunities. Catalent is an Equal Opportunity Employer, including disability and veterans. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. Important Security Notice to U.S. Job Seekers: Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, socia