Event Technician Audio Visual

About the role

The Workplace team helps create the conditions for collaboration, community, and connection across Zillow's distributed workforce. As Zillow continues to grow as a distributed company, in-person and hybrid gatherings remain an important part of how teams work together. This team partners closely with AV Engineering and workplace partners to make those experiences smooth, reliable, and easy to navigate for employees and guests. As an AV Event Technician on the Workplace team, you will play a key role in supporting on-site and hybrid gatherings, primarily in Zillow's Seattle office. You'll serve as an on-the-ground partner for event hosts and attendees, act as a liaison between Workplace and AV Engineering, and help ensure AV-enabled spaces are ready to use. You'll provide hands-on event support, perform routine testing of AV rooms, help train teammates on standard room setups, and support basic AV system build and maintenance work in partnership with AV Engineers. You will get to Provide AV support for on-site and hybrid Zillow gatherings, including room setup, equipment checks, and live event support. Serve as the primary liaison between the AV Engineering team and the Workplace team for hybrid events in Seattle, communicating needs, issues, and status clearly in both directions. Partner closely with Workplace teammates, gathering planners, and event hosts to understand event requirements and recommend the right AV setup for each experience. Set up, operate, and break down core audiovisual systems such as microphones, cameras, displays, and conferencing tools to support reliable event execution. Monitor live events, troubleshoot issues in real time, and provide a high level of support to internal customers throughout the event experience. Perform regular testing and health checks of AV spaces in the Seattle office and log issues for follow-up with Workplace and AV Engineering partners. Deliver basic training and refreshers for Workplace team members on how to use AV spaces and standard tools confidently. Support Zillow employees hosting events on-site by helping address their AV needs and ensuring equipment functions as expected. Troubleshoot routine software and hardware issues, escalating more complex issues to AV Engineers when needed. Contribute to clear, user-friendly documentation for AV equipment, including quick-start guides, how-to resources, and checklists. Help AV Engineers understand real-world employee needs and usage patterns for hybrid event and room setups. Assist with basic scopes, BOM development, procurement coordination, cabling coordination, and onsite testing or commissioning for basic AV systems under AV Engineering guidance. This role has been categorized as an Office position. "Office" employees regularly work at an existing ZG corporate office for approximately 80 to 100 percent of their time each month. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $33.90 - $54.10 hourly. This base pay range is specific to these locations and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.