Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision.
Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families.
Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed.
Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation.
Build trust quickly with families, understand their needs, and guide them to the best-fit care options.
Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion.
Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts.
Consistently meet or exceed monthly sales targets and conversion expectations.
Participate in ongoing coaching, call reviews, and training to continuously improve performance.
What will make you successful:
High daily activity and consistent follow-up execution
Strong pipeline management and organization
Ability to convert engaged families into move-ins
Consistent achievement of sales targets
Responsiveness to coaching and continuous improvement
Requirements
A results-driven sales professional who thrives in a high-activity, metrics-based environment
Skilled at closing and advancing deals, not just generating interest
Highly organized with the ability to manage multiple families and timelines simultaneously
Comfortable owning a pipeline and being accountable for outcomes
Coachable, resilient, and motivated to improve performance
5+ years of experience in a quota-driven sales role, preferably inside or phone-based sales
Proven track record of meeting or exceeding sales targets
Experience managing and converting warm lead pipelines
Strong communication and active listening skills
Ability to multitask (phone + CRM documentation simultaneously)
Proficiency with CRM systems and Microsoft Office tools
Ability to work remotely with a high level of focus and accountability
Preferred:
Bachelor's degree
Experience in senior care, healthcare, or consultative sales environments
Work Environment:
Fully remote role with a required dedicated home office space
High-speed, hardwired internet connection required
Company-provided laptop, VOIP system, CRM access, and tools
Schedule includes some evenings, weekends, and holidays
Benefits
Hourly Base Salary: $51,500 ($24.76 an hour)On Target Earnings: $86,500 ($35,000 variable bonus (Uncapped)401(k) plus matchDental InsuranceHealth InsuranceVision InsurancePaid Time Off#LI-JR1About A Place for MomSince 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value - it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.Our employees live the company values every day:Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow.Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team.Win The Right Way : We see organizational integrity as the foundation for how we operate.Embrace Change : We innovate and constantly evolve.Additional Information:A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in401(k)Remote work optionsPerformance bonus
Additional Information
As a Senior Inside Sales Consultant, you will work with families who have already begun their search with A Place for Mom and guide them through the final stages of their decision.
This is a high-activity, performance-driven inside sales role focused on re-engaging families, managing a pipeline of opportunities, and converting interest into move-ins.
You will be responsible for consistent follow-up, strong consultative selling, and disciplined execution across every stage of the sales process.
You will play a critical role in helping families make one of the most important decisions of their lives. Your ability to follow through, guide effectively, and drive outcomes directly impacts both family experiences and business success.
A-place-for-mom · Chicago, IL