Complex Claims Specialist

External

Hiscox · Chicago

Full-timeHybridToday

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About the role

The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products. The Complex Claims Specialist will manage a full pending of General Liability Claims , as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and market/customer insight and develop strong working relationships with underwriting leadership. This is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service possible.

Responsibilities

Strategize and maximize early settlement opportunities for General Liability Claims (BI & PD)

Draft and Review coverage analyses

Monitoring litigation/suits and managing local defense counsel & relationship

Continually assessing exposures and adequacy of claim reserves

Drive employee engagement by exhibiting passion about the company, values, business and our customers

Take lead in managing high exposure claims on team

Monitor litigation and manage local defense counsel

Attend mediations and/or settlement conferences where appropriate

Assists in preparing & presenting quarterly reserving packs

Actively participate in the Claims/UW/Actuarial feedback loop

Keep senior claims management adequately and appropriately informed of key issues

Liaising directly on daily basis with insureds and brokers

Maintaining timely and accurate file documentation/information in our claims management system

Personal Specification:

JD from an ABA-accredited law school

Bar admission in good standing

Minimum of 8 years of professional experience in General Liability with an insurance carrier or litigation experience in General Liability

Litigation and mediation experience

Ability to analyze liability and potential damages exposure

Experience monitoring outside counsel

Experience negotiating allocation issues

Experience drafting or reviewing litigation budgets

Experience recommending or setting reserves

Experience handling large volume of claims or litigation matters

Ability to manage case load independently and meet timelines

Excellent verbal and written communication skills

Strong ability to establish rapport and build relationships with clients

Team-oriented, with ability to excel in a collegial environment

Leadership and people management skills

Hiscox Values:

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

Courage: Dare to take a risk

Ownership: Passionate, commercial and accountable

Integrity: Do the right thing, however hard

Connected : Together, build something better

Human: Clear, fair and inclusive

What Hiscox USA Offers:

Competitive salary and bonus (based on personal & company performance)

401(k) with competitive company matching

Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

Company paid group term life, short- term disability and long-term disability coverage

24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days

Paid parental leave

4 week paid sabbatical after every 5 years of service

Financial Adoption Assistance and Medical Travel Reimbursement Programs

Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

Company paid subscription to Headspace to support employees' mental health and wellbeing

Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program

Dynamic, creative and values-driven culture

Modern and open office spaces, complimentary drinks

**Please note that this position is hybrid and requires two (2) days in our office weekly**

Salary range: $115-$130k

The actual salary for this position will be determined by a number of factors, inc

Complex Claims Specialist

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