7+ years of progressive operational leadership experience, preferably within crane services, construction, transportation, industrial services, or related sectors
Demonstrated success leading multi-location or regional operations environments
Strong business acumen with deep understanding of branch operations, workforce management, safety compliance, and financial performance drivers
Proven ability to influence, coach, and develop leaders while driving accountability across the organization
Highly effective communicator with strong organizational discipline and follow-through
Ability to prioritize and lead multiple initiatives in a dynamic, fast-paced environment
Sound judgment with demonstrated problem-solving and decision-making capabilities
Proficiency in Microsoft Office and operational reporting systems
Bachelor's degree preferred; equivalent combination of experience and leadership track record considered
Willingness and ability to travel extensively (up to 75%) in support of operational alignment and performance
Key Success Factors
Effective execution of Vice President-led initiatives across all locations, ensuring alignment and consistency in delivery
Sustained adherence to company operating standards, policies, and safety expectations across the organization
Timely and disciplined completion of branch-level priorities and action plans
Measurable improvement in operational consistency, accountability, and performance across all locations
Strong alignment and communication between field operations and executive leadership
Ongoing development and strengthening of Branch Managers and Operations leaders to build a h
Benefits
Vision insurance
Additional Information
Sterling Crane LLC
As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway- you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Sterling Crane LLC
Founded in 1954, Sterling Crane has been one of North America's premier leaders in the heavy lift industry offering operated and bare rentals, sales, parts, and unparalleled service to all our customers. We boast one of the largest inventories of modern lifting equipment in North America, in excess of 1000 units.
We're winning a better way.
At Sterling Crane USA, you truly get the best of both worlds --the dynamic opportunities that come with being part of a growing, U.S. -based company, combined with the strength, stability, and long-term vision of being part of Marmon and Berkshire Hathaway.
The Director of Operations is a key member of the Senior Leadership Team and serves as a strategic operational leader for Sterling Crane USA. This role is responsible for driving operational excellence, consistency, and performance across all branch locations, ensuring alignment with company standards, safety requirements, and customer expectations.
Acting as a direct operational extension of the Vice President, the Director of Operations ensures company initiatives, performance expectations, and operational priorities are effectively executed across the organization.
In support of the Vice President's leadership of pricing and strategic direction, this role partners with branch and functional leaders to drive operational execution, enhance consistency across locations, and build high-performing teams that advance overall business objectives.
Duties and Responsibilities
Operational Leadership & Execution
Drive consistent execution of company operating standards, policies, and best practices across all branches
Lead field operations through Branch Managers, ensuring alignment with company objectives and performance expectations
Translate strategic direction from the Vice President into clear operational actions and measurable outcomes
Oversee operational performance including safety, productivity, customer service, and asset utilization
Identify operational inefficiencies and implement practical solutions
Performance Management & Accountability
Establish and monitor KPIs across locations
Hold Branch Managers accountable for performance and improvements
Conduct branch reviews and audits
Provide clear reporting to the Vice President
Leadership Development & Culture
Coach and develop Branch Managers and leaders
Foster a culture of safety, accountability, and teamwork
Support workforce and succession planning
Operational Coordination & Support
Partner with Safety, HR, Fleet, Compliance, Accounting, and Sales
Ensure compliance with policies and regulations
Oversee scheduling, dispatch, and fleet utilization
Act as escalation point for major issues
Continuous Improvement & Strategic Support
Lead operational improvement initiatives
Support acquisitions and branch start-ups
Ensure operational readiness to support growth
Other duties as assigned
Marmon · Baytown, TX