Senior Client Project Manager
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
As Senior Client Project Manager at Thomson Reuters, you will: Take overall ownership of complex implementation projects, leading cross-functional teams - including sales, technical consultants, product development, and other departments - to deliver on time, within budget, and to agreed success criteria. Act as a senior point of contact for clients, engaging with key stakeholders to understand strategic objectives, define success metrics, and ensure a high level of client satisfaction and retention. Define and validate project scope, goals and deliverables in collaboration with senior management and executive stakeholders, ensuring alignment with business priorities. Develop and oversee detailed project plans, timelines, milestones, and resource allocations, using industry-standard tools and methodologies. Provide regular, structured reporting on project status, risks, and issues to both client and internal leadership, recommending and implementing corrective actions where needed. Manage project budgets and financial performance, including forecasting, tracking, and reporting, ensuring projects are delivered within approved financial parameters. Proactively identify, assess, and mitigate project and program risks, implementing robust governance and escalation paths. Lead decision-making and problem-solving activities, facilitating resolution of complex issues across teams and stakeholders. Ensure all project documentation, including plans, requirements, and lessons learned, is complete, current, and appropriately stored and shared. Champion best practices, standards, and continuous improvement in project management across the team, mentoring and supporting more junior colleagues where appropriate. About You You're a fit for the role of Senior Client Project Manager at Thomson Reuters if your background includes: Significant, demonstrable experience leading complex customer-facing projects, ideally within a global or multinational environment. Proven experience managing global customers and delivering projects across multiple time zones and stakeholder groups. A solid educational background; a Bachelor's degree is strongly preferred. Experience with e-invoicing or ERP implementations is highly desirable. Excellent verbal and written communication skills, with the ability to influence and build credibility at senior stakeholder levels and communicate effectively in English with both clients and internal teams. #LI-KK1 What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach