Director, Service Management
External
Vizient · Irving, TX 75062 Vizient Corporate HqFull-timeHybridToday
CI/CDComplianceDocumentationIncident ResponseLeadershipRisk Management
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About the role
In this role, you will lead the enterprise-wide strategy and execution for Change Control, Critical Incident Management, and Release Management. You will drive operational excellence through process standardization, governance, and alignment with ITIL best practices while partnering with IT leadership, Security, Application Owners, and Platform Teams to build scalable, auditable, and secure operational frameworks that foster proactive risk management and continuous improvement.