Group Quality Supervisor (Oregon)

About the role

Clients at Charlie Health spend 90% of their treatment experience in our psycho-educational groups. These groups are facilitated by talented, dynamic group facilitators with various backgrounds and experiences. The Group Quality Supervisor oversees a team of 15 dedicated, passionate Mental Health Group Specialists. They are responsible for the productivity and performance of their teams with the goal of ensuring all clients have a positive, meaningful, and healing experience in groups. The Group Quality Supervisor has a master's degree in mental health and is an independently licensed mental health professional. They have previous people management experience, having managed teams >5 full-time equivalents previously. The ideal Group Quality Supervisor candidate is someone who is highly accountable and organized. They are empowered to continuously improve their team's performance and use data to drive decision making. They are devoted to the Charlie Health mission and are flexible to meet the needs of their team and, most importantly, our clients. They are willing to go the extra mile to ensure each and every client has a positive group experience and strive to improve the quality of our program each and every day. This W2 position requires full-time, flexible availability to meet the needs of our clients. The Group Supervisor is expected to be present during peak group hours to provide support to Group Facilitators. The general hours for the role will be 9:00 am PST - 6:00 pm PST Monday through Friday with flexibility based on current needs of the role (i.e., evening groups and occasional saturday groups). We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply.