Job DescriptionSr. Business AnalystSalary - $75,000We are unable to provide sponsorshipWHY YOU'LL LOVE IT HERE!
There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees:
Generous state-paid benefit allowance to help cover insurance premiums.
A wide choice of insurance plans with no pre-existing condition exclusions or limitations.
Flexible spending accounts for health care expenses and/or dependent care.
A Retirement Savings Plan with a generous match.
15 days of paid vacation and 15 days of sick leave for full-time employees the first year.
11 paid holidays a year.
Paid Maternity leave for eligible employees.
Employee discounts with a variety of companies and venders.
A Longevity Bonus for years of service.
JOB SUMMARY
DUTIES AND RESPONSIBILITIES
Serve as a frontline escalation resource for ambiguous, cross-team, or higher-risk analysis needs, converting unclear asks into decision-ready requirements and stakeholder-aligned outcomes.
Expertly gather and translate complex business needs into precise functional specifications, user stories, and comprehensive documentation utilizing diverse elicitation techniques.
Ensure all deliverables align with project scope and organizational goals and are actionable for technical teams.
Mentor Business Analysts through lightweight coaching and structured peer review to improve the clarity, completeness, and usability of Business Analyst deliverables, reducing rework and increasing consistency.
Support onboarding of new Business Analysts by accelerating adoption of team standards, terminology, and expectations.
Provide operational support to the Business Analyst Supervisor by serving as the first-line resource for Business Analyst questions, deliverable reviews, and issue triage, and by escalating trends and recurring risks with clear recommendations.
Reinforce an ITSM-aligned governance mindset within Business Analyst work by promoting traceability, decision attribution, disciplined change awareness, and separation of duties through coaching, review, and consistent standards use.
Maintain clear, concise, and accurate records of work. Communicate effectively, both verbally and in writing, to ensure transparent information flow and mutual understanding across all organizational levels.
Handle sensitive information with confidentiality and adhere to data protection protocols and agency policies.
Proactively analyze existing business processes and systems to identify and implement optimization opportunities that drive organizational efficiency and effectiveness.
Apply process improvement methodologies and modeling tools to visualize workflows, streamline processes, and enhance service delivery.
Consistently contribute to optimizing agency operations by identifying opportunities to streamline workflows and enhance overall taxpayer service delivery.
Apply strong data literacy skills to analyze datasets, identify key trends, and communicate actionable, data-driven recommendations to both technical and non-technical audiences using data visualization tools.
Provide insights that inform management decision-making.
Develop and manage project plans, timelines, and budgets for low-to-medium complexity busin
Health insurance
Vision insurance
Paid time off
Flexible schedule
Performance bonus
Additional Information
Job Posting Title
Sr. Business Analyst
Agency
695 OKLAHOMA TAX COMMISSION
Supervisory Organization
Business Analytics
Job Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Okgov · Oklahoma County