Field Schedule Service Technician

About the role

The Field Schedule Service Technician performs preventative maintenance to machines and components in the field used in heavy equipment industry customers. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Maintain a safe working environment and observe all safety procedures, laws, policies, and rules. Communicate with internal and external customers in a manner that promotes a positive relationship. Perform preventative maintenance on heavy equipment including changing oil and filters and service greasing. Replace, install, or repair Product Link units; may include software updates and files without calibration. Perform lubrication services including checking and filling fluid levels to O.E.M. specifications and refueling as requested and supplied by customer. Follow manufacturer and company service guidelines and procedures. Inspect equipment for external signs of potential component failure. Maintain service readiness of field lube truck including customer service fluid supplies. Operate overhead cranes, hoists, power tools and other shop equipment in a safe manner. Complete service reports, lube reports, timecards, and other related paperwork for all worked performed. Provide required tools as designated by company tool list. Maintain an acceptable driving record, adhering to all DOT requirements including keeping accurate logbooks, service hours and other records as required. Attend all training classes and profit center meetings as scheduled. Keep service truck clean and in good repair including inside of cab and back of truck. Keep service truck stocked with common parts needed to complete services. Complete DOT and mileage reports. Operate company or personal vehicle as needed. Maintain punctual, regular, and predictable attendance. OTHER JOB FUNCTIONS Works collaboratively in a team environment with a spirit of cooperation. Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure. Respectfully takes direction from supervisor/manager.