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Custody Navigator

External
recoveryfocus logoRecoveryfocus · Diversionary Services - I8 Lynnwood
ContractOn-site4d ago
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About the role

To work with Individuals that come into contact with the custody setting. To provide brief intervention, advice, information and where necessary assessment with the aim of supporting an individual's access to further support services and reduce their likelihood of re-offending. Working across the Northumbria Police Force area, the Community Diversion services support: Young people that have begun to go missing from home who are at risk of further missing episodes. Adults that Present within custody suites that require support to reduce their likelihood of re-offending.

Responsibilities

  • Adults that Present within custody suites that require support to reduce their likelihood of re-offending.
  • Provide assessments, brief interventions, signposting and onward referrals to address individual needs such as substance use, mental health, employment, gambling, violence and domestic abuse.
  • Liaise with service colleagues to directly schedule assessments and appointments for those in custody as determined by their triage assessment and service pathways, ensuring an appropriate and timely service offer is made.
  • Work closely with a diverse team of professionals, including fellow colleagues, custody staff, and external agencies, ensuring a holistic and integrated approach to support.
  • What you'll need to succeed in the role;
  • Access to own transport as the role will require you to travel to 4 different custody suites across Sunderland and Newcastle
  • A strong commitment to the well-being and rehabilitation of service users.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively within a multidisciplinary team
  • NVQ Level 3 in Health & Social Care (or above or Equivalent)
  • Ability to adapt working practice to the needs of service users
  • Full job description available upon request

Benefits

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:27 days' annual leave, rising to 32 after 1 year (plus bank holidays)Pension scheme with 4.5% employer contribution, matched up to 6.5%Life assurance (3× annual salary)Enhanced sick pay and family-friendly payBirthday leave and the option to buy up to 5 extra days' annual leaveProfessional fee reimbursement for relevant qualifications24/7 online GP access and Employee Assistance ProgrammeRecognition and long service awards via our Way to Go and Aspirations portals£500 Recommend a Friend bonusCycle to Work scheme and Credit Union membershipDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for GoodFree will writing service and wellbeing initiatives throughout the yearInclusion and accessibilityWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.ukClosing Date:2026-07-02Health insurancePerformance bonus

Additional Information

Custody Navigator/Community Diversion Services Location: Working across 4 custody suites across Sunderland and Newcastle Working Hours: 37 hours per week 8-4pm Monday to Thursday & Friday 8am- 3:30pm Contract Type: Fixed Term until 31st March 2027 Salary: £25,877.80 -£34,240 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.


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