Workday Finance Systems support Analyst

About the role

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. Employment Type: Full time Location: Office Working / Hybrid 2/3 days per week in office Salary: TBC The Workday Financials Systems analyst will provide user support to both the Workday Financials application alongside the Workday T&E application currently in use in our European businesses. WHO WILL THIS PERSON TYPICALLY REPORT TO? *Specific reporting line is stated on your contract of employment Workday Finance Support Analyst ROLE PURPOSE: To enable operational support of the recently implemented Workday Financials and T&E. Further countries are in line for deployment later this year and the support workload is expected to increase significantly, with the use of Workday Financials and associated integrations. The job holder will work alongside existing resources in the team. Key Accountabilities As a Workday Financials Systems Support Analyst you will: Work with business users to provide third line support of Workday Financials and Travel & Expenses. Challenge designs and business requests to ensure a standard design is achieved globally for all Finance systems, allowing for localisations in country Work closely with existing project team to ensure any support requests do not break existing design decisions. If they do and are valid, take these to design authority for decisions Work with third party support partners to spread workload where necessary and where sensitive information is involved. Ensure all changes, fixes are tested and signed of before deployment to ensure full audit trail of changes Support new user training for deployed countries where necessary. Support half yearly Workday release reviews and testing against existing build. Work alongside HCM colleagues who currently manage the main security of the application Knowledge and Experience Proficiency in Workday Financials as a user and/or consultant Solid grounding in accounting principles Demonstrate knowledge and experience in the following areas in Workday Finance: Record to Report Order to Cash Procure to Pay Accounts Payable Accounts Receivable Prism & Accounting Centre (less important) Understanding of/ experience of Insurance Broking Experience of a large global programme involving significant business operational change Able to build and sustain the confidence of senior level stakeholders. Policy, Process and Procedures: Keep informed of all legal and regulatory developments relevant to the Company/Group Interprets instructions and issues arising and then implement actions according to policies and procedures. Environment, Customer Focus and Relationships: Consistently deliver an excellent and comprehensive service Develop strong relationships with colleagues, plus key contacts within the business Behave with all clients (both internal and external) fairly and ethically People Management/Personal Development: The job holder does not have direct reports. Actively undertakes personal development to ensure up to date knowledge and understanding of best practice. Remains aware of external, industry, legal and regulatory developments (where this is relevant to the job role) to ensure practice and outputs are of a sufficiently high standard. Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group. Regulatory and Compliance: The Board of each Operating Entity requires the highest standards of corporate governance, operational excellence and financial reporting throughout the Group from all its employees/contractors. Specific responsibilities are listed below. Reference to team (below) is only applicable where the job holder has direct line management responsibilities: Ensures compliance of self and team (as appropriate if the job holder has line management responsibilities) with all applicable legal, fiscal and regulatory obligations in the form of policies and procedures. Ensures correct authorisation is obtained and processes followed when required by the Operating Entity and/or Group. Ensures performance, HR and T&C records are up to date and meet the Operating Entity and/or Group's requirements. Maintains accurate records and deal with correspondence appropriately. Operates in an honest, professional and ethical manner. Strictly adheres to the Group Employee Code of Conduct, which also applies to Contractors. C

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