Retail Service Rep II (Service Department)

Responsibilities

• *Work with customers to resolve issues related to our product and warranty
• Performs data entry and administrative tasks related to service work at Renewal by Andersen retail locations
• Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems
• Searche records and files for specific data
• Performs routine typing or word processing of materials, including lists, envelopes and form letters
• Maintains a general knowledge of RbA products/services, customers and delivery partners, technical and business tools, and department functions/KPIs