Key Account Manager Retail

External

Scj · - Utrecht Mijdrecht, Netherlands

Full-timeRemoteToday

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About the role

We are looking for a commercially driven Key Account Manager to take full ownership of a portfolio of strategic retail customers in the Netherlands. In this role, you will manage the end‑to‑end P&L, drive sustainable sales growth, and build strong, long‑term partnerships with key retail stakeholders. This is an excellent opportunity for an experienced FMCG Account Manager who is ready to independently manage major customers and play a visible role in shaping customer strategy within an international organization. As Key Account Manager, you will be accountable for the commercial performance, profitability, and strategic development of your customer portfolio. You will lead negotiations, develop annual account plans, and translate customer strategies into executable commercial plans. You will be based in Mijdrecht and work closely with cross‑functional teams, including Finance and Demand Planning (France), to ensure accurate forecasting, effective S&OP participation, and disciplined trade spend management. Fluency in Dutch and English is essential for success in this role. About the Team / Department You will join a small, collaborative, and international commercial team with a strong entrepreneurial mindset. The culture is informal, open, and pragmatic, with short decision lines and close cooperation across functions. Team members are trusted to take ownership and make an impact.

Responsibilities

Independently manage and grow assigned key retail accounts in the Netherlands

Own full customer P&L, including revenue, margins, and trade spend control

Develop and execute customer strategies covering pricing, promotions, distribution, and communication

Lead annual customer objective setting and contribute to the Annual Sales Plan

Prepare, negotiate, and manage trade terms and commercial agreements

Deliver accurate and timely sales forecasts and actively contribute to S&OP processes

Achieve agreed sales, distribution, and profitability targets

Analyze sales performance and translate insights into concrete action plans

Build strong, long‑term relationships with customer stakeholders and internal teams

Experience You'll Bring

Bachelor's degree or equivalent, preferably in Sales, Marketing, or Business

Minimum 3+ years of Account Management experience within a multinational FMCG environment

Proven experience managing retail customers independently

Strong knowledge of the Dutch retail landscape

Experience with customer P&L ownership and trade budget management

Fluency in Dutch and English (written and spoken)

Behaviors You'll Need

Commercially sharp with a strong results‑driven mindset

Confident negotiator with clear and persuasive communication skills

Highly organized, able to prioritize in a fast‑paced environment

Analytical and data‑driven, with the ability to turn insights into action

Proactive, self‑starting, and comfortable working autonomously

Collaborative team player who builds trust across functions

Adaptable and comfortable operating in a small, high‑impact team

What's in it for you?

We offer an excellent opportunity for career development and progression, a highly collaborative work environment and an autonomous and flexible working culture where you will be able to add value and be recognized and rewarded.

Market‑conform gross annual salary, including holiday allowance and 13th month

27.5 vacation days + 4 scheduled days off

Profit‑sharing scheme

Company car and travel allowance

Long‑term career opportunities in an international environment

Strong focus on personal and professional development

Employee discount on company products

Discounted fitness memberships and wellbeing programs

An informal, inclusive, and people‑centric company culture with long average tenure

You need to be eligible to work in the country of application.

This role is not eligible for relocation.

Remote work available once a week for eligible employees.

Together, we are creating a better future - for the planet, for future generations and for every SCJ team member.

Come join us and make an impact through iconic global brands.

GO FURTHER WITH OUR FAMILY™

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Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal

Key Account Manager Retail

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