Manager, Ops, Materials

Requirements

• Education:
• High School graduate or equivalent required
• Some college preferred
• Work Experience:
• Must have 3 years of supervisory/management experience, scheduling and financial acumen
• In-flight catering experience is highly desired, or experience in a high-volume food service industry
• Current or previous labor relations experience is a plus, but not required
• Experience with menu design a plus.
• Technical Skills: (Certification, Licenses and Registration)
• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change
• Must have strong and effective leadership skills, and successfully manage staff assigned to liquor and equipment.
• Ability to work in a fast paced, deadline driven environment.
• Ability to train others required.
• Must have the ability to give negative and positive feedback to employees on a daily basis.
• Excellent time management skills required.
• Ability to handle multiple tasks without losing focus on priorities.
• Strong organizational, analytical, communication and leadership skills required.
• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
• Basic computer skills required. Working knowledge of Microsoft Office products preferred
• Language / Communication Skills:
• Must have excellent written and oral communication skills.
• Bi-lingual in Spanish is a plus.
• Job Dimensions
• Geographic Responsibility: Unit
• Type of Employment: Full-time
• Travel %: Up to 10%
• Exemption Classification: Exempt
• Internal Relationships: employees at all levels of the unit
• External Relationships: Customers
• Work Environment / Requirements of the Job:
• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
• In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
• A rotating schedule of over 55 hours per week is typical.
• Ability to travel up to 10% of the time.
• Budget / Revenue Responsibility: (Local Currency)
• Organization Structure
• Direct Line Manager (Title): General Manager, Dir, Ops, or Dir, Supply Chain
• Dotted Line Manager (Title, if applicable): n/a
• Number of Direct Reports: varies by unit size (up to 50+)
• Number of Dotted Line Reports:
• Estimated Total Size of Team: varies by unit size (up to 50+)
• gategroup Competencies Required to be Successful in the Job:
• Thinking - Information Search and analysis & problem resolution skills
• Engaging - Understanding others, Team Leadership and Developing People
• Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
• Demonstrated Values to be Successful in the Position
• Employees at gategroup are expected to live our Values of Excellence , Passion , Responsibility and Respect . To demonstrate these Values, we expect to observe the following from everyone:
• Excellence
• We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
• We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
• Passion
• Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
• We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
• Responsibility
• We care about what we do, and we understand the impact we have on others and the planet.
• We always look out for each other -creating a safe workplace environment is everyone's responsibility .
• Respect
• Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
• We resp

Benefits

Additional Information

We're looking for motivated, engaged people to help make everyone's journeys better. Position is responsible for maintaining production standards to meet customers' requirements, which includes: scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis. Salary Range: 80-85K Annually Job Location: 236 Vanderpool St, Newark, NJ 07114

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at gategroup? Share your experience