Patient Access Representative I Emergency Department Per Diem, Evenings (3pm-11:30pm)

Requirements

• Typing 35 wpm required. Must pass competency tests on a regular basis.
• Must demonstrate competencies and knowledge while performing job duties, interact with sensitivity and attention to the patient population(s) served.
• Must have the ability to promote positive customer service while working in a highly demanding and complex environment.
• Excellent interpersonal, written & oral communication skills for interacting w/ patients, payers, physicians & other HH Customers.
• ‎
• Job Title: Patient Access Representative I Per Diem ‎
• Department: Emergency Room Registration ‎
• Shift Duration: 8 ‎
• Primary Shift: Evenings ‎
• Time Type: Part time ‎
• Location: 100 W California Blvd, Pasadena, CA 91105 ‎

Benefits

Additional Information

** Internal Workers - Please log into your Workday account to apply ** Huntington Hospital Employee Login Expectations: Patient Access Representatives (PAR I) are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The PAR I performs a variety of Patient Access activities for patients throughout the hospital for Inpatient, Outpatient and/or Emergency Services. The PAR I is cross trained to support roles and responsibilities throughout Patient Access to include scheduling, pre-registration, financial clearance, referrals, authorizations, financial counseling, and patient arrival & registration. The PAR I duties will include understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, third party liability (TPL), Medi-Cal / Medicare eligibility verification, workers compensation eligibility, provide patient estimates, determine patient liability and secure cash deposits (co-pays, deductibles, cash packages). Provides superior customer service through all personal and professional interactions with all customers within Huntington Health. EDUCATION: High school diploma or equivalent required. Associate Degree/College Diploma in Hospital Administration or equivalent preferred. EXPERIENCE/TRAINING: Minimum 1 year Customer Service experience required. Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred.

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