Senior Field Service Engineer
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Responsibilities
- Provide Level 2 technical support for maintenance team on site for APAC sites. Field of support on mechanical, electrical and LLC (PLC & FSC).
- To be part of maintenance team on site that cover 24x7.
- Occasionally might required to work on shift to support other team members.
- Execute maintenance plans, perform preventive and corrective maintenance activities.
- Coordination with hotline team to resolve incident that required Level 3 support.
- Travel to site with short notice.
- To be on-call roster.
- Attend to incident and prepare detail report of fault, troubleshooting, root cause and solutions.
- To support project initiated by Service department as a Project Engineer.
Requirements
- Bachelor's degree/diploma in Electrical and Control, Mechatronic Engineering or similar.
- At least 5 years' working experience in material handling systems (warehouse, parcel, or baggage handling system) or similar industries having low-level control systems and high-level control systems.
- Knowledge of control system (PLC, Siemens).
- Analytical ability to structure and solve technical problems.
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Company Intel
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