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IT Support Specialist

External
skilledwoundcare logoSkilledwoundcare · Playa Vista, CA
Full-timeOn-site1w ago
AndroidDNSEncryptioniOSLinuxTCP/IP
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Responsibilities

  • Device Setup & Onboarding: Set up and configure devices for new hires (computers, monitors, mobile devices, peripherals). Install and configure required software, security tools, and profiles. Ensure new employees are fully operational on day one with appropriate access and credentials.
  • Qualifications/Requirements:
  • 1-3 years of experience in a similar IT support / helpdesk role or a degree in Computer Science, Information Technology, or related field
  • Strong knowledge of computer hardware and peripherals
  • Strong knowledge of operating systems: macOS, Windows, Linux, iOS, and Android
  • Deep understanding of computers and mobile devices (configuration, troubleshooting, performance tuning)
  • Working understanding of basic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi, routers/switches basics)
  • Familiarity with security best practices and endpoint security tools
  • Strong organizational skills, with attention to detail and cleanliness in workspace and cabling
  • Excellent communication and customer service skills; ability to support users with varying technical skill levels
  • Ability and willingness to work on-site in our Playa Vista, CA office 5 days per week
  • Preferred: Experience with one or more of the following (or similar platforms): Hexnode (MDM), Apple Business Manager, Threatdown or similar endpoint security platforms, Other MDM or asset tracking tools.
  • Preferred: Experience in a fast-paced office environment supporting multiple departments
  • Must be authorized to work in the US
  • Physical Demands:
  • Must be able to lift up to 40 pounds.
  • Must be able to work on your feet for extended periods.

Benefits

Competitive compensation, Medical, Dental, Vision, 401K, PTO.Potential performance-based bonusOpportunity to build and deepen your hands-on IT skills across hardware, software, networking, and securityA collaborative, in-office environment where you are the key technical point of contact for the teamPay:$25.00-30.00/hour based on experience/education.If you meet the above qualifications and are looking for an exciting career opportunity in IT, please submit your resume for consideration. To learn more information, visit us at www.skilledwoundcare.comGreat Place to Work® Certified!Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testingDental insuranceVision insurance401(k)Paid time offEquity / stock optionsPerformance bonus

Additional Information

Job Summary: Skilled Wound Care is seeking a hands-on IT Support Specialist to provide daily, in-person IT support for our staff and maintain a clean, reliable, and well-organized technical environment in our Playa Vista office. This role is ideal for someone who enjoys being the go-to person for technical issues, takes pride in organization, and has a strong foundation in both computers and mobile devices.

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