Use the Microsoft Dynamics system and other CMS products to deliver website changes and updates for public sector clients
Manage relationships between teams, partners, and customers
Work with project teams and key stakeholders to develop and deliver web content solutions within project timeframes and objectives
Under take the management of web content and systems
Work closely with IT to understand technical constraints in journeys and help adjust the journey appropriately. Drafting new/amended products or services as needed
Work closely with the Digital Implementation Manager, wider engagement team and the pensions business to use insightful reporting
Collaborate with research leads to conduct website usability testing to review site performance
Assisting in key digital initiatives
Raising awareness and assisting in driving online traffic, visitor conversion and brand awareness
Analysing, monitoring and reporting of client website
Extracting and manipulating data for use in segmented campaigns
Optimising key pages within the site for SEO
Assist the delivery of the web content plan
Responsible for the delivery of some monthly client reporting
Requirements
Essential
Experience in the management of website content and digital products using MS Dynamics
Experience of, personalisation, segmentation, automated communications, content management, email and SMS tools, campaign-specific web developments, and App integration
Have worked in financial service on digital product journeys
You can demonstrate strong communication skills and the ability to articulate information in front of stakeholders and clients
Desirable
Experience in a digital pensions environment
About Capita Pension Solutions
What's in it for you?
23 days' holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Benefits
Health insuranceParental leave
Additional Information
Digital Implementation Specialist - Pensions
Home Based
We are looking for a Digital Implementation Specialist that comes from a pensions or financial services background to join our growing team. This is an exciting opportunity as we launch new digital pensions products for 3 of our public sector clients.
As the Digital Implementation Specialist, you will help design, deliver, and manage a new suite of digital experiences. You will work with the Pensions Digital Product Leads to deliver the digital strategy as part of the team focussed on achieving challenging outcome targets and building digital assets for our client and key internal stakeholders.
The ideal candidate will possess in-depth knowledge of content management (using Microsoft Dynamics) across systems, web pages, video and microsites and will partner closely with the client to understand their digital needs and support the Digital Product Leads in prioritising these needs to inform the client roadmap.
Job title:
Digital Implementation Specialist
Job Description:
Capita · Home-based -, UK