ServiceNow Security Risk and Compliance Engg - Specialist

About the role

Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers. Role Overview We are seeking a skilled and experienced ServiceNow Developer to join our dynamic ServiceNow team in Corporate Systems. The ideal candidate should possess a strong technical background in ServiceNow development. The role will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring seamless integration with existing systems and business processes. This position is based in our Hyderabad location and we follow a hybrid work policy. What will you do in this role: - Support design, configuration, and development of ServiceNow applications, modules, flows, and interfaces to meet the organization's Integrated Risk Management (GRC/IRM), Policy & Compliance (PCM), Business Continuity (BCM), Audit Management (AM), Security (SIR/VR/DLP/CC) requirements. - Awareness and experience with Generative AI and Agentic AI is a desired plus. - Support the ServiceNow platform team and business stakeholders to understand business needs and translate them into technical specifications and functional requirements for ServiceNow solutions - Collaborate with other teams to integrate ServiceNow with other IT systems and third-party applications. Manage data migration tasks when required. - Support development of custom reports, performance analytics, and executive dashboards in ServiceNow to provide real-time insights into service performance and key metrics. - Stay up to date with the latest ServiceNow features, tools, and best practices. - Conduct thorough testing of ServiceNow configurations and developments to ensure system stability, reliability, and accuracy. Lead and drive for test automation. - Maintain comprehensive SDLC and technical documentation for all ServiceNow configurations, customizations, and developments. What should you have: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 3+ years of working experience as a ServiceNow Developer, preferably with expertise in two of the following: IRM, PCM, BCM, Audit, Security Incident Response, Vulnerability Response, DLP, Configuration Compliance etc - Possess preferable ServiceNow Certified System Admin (CSA) certification - Possess preferable ServiceNow Certified Application Developer (CAD) certification is highly desirable - Possess preferable ServiceNow Certified implementation Specialist (CIS) certification is highly desirable. - Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development. - In-depth knowledge of ITIL processes and best practices for IT Service Management. - Strong analytical and problem-solving skills to design effective ServiceNow solutions. - Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders. - Excellent organizational and time management skills to handle