Lead Technical Architect, Converged Packet Optical(#1284)

About the role

As a Lead Technical Architect in the Service Provider Group (SPG), you will be the Post Sales practice lead for our Converged Packet and Optical Technology focus area. The Lead Technical Architect will be the Subject Matter Expert responsible for leading and mentoring teams of pre and post sales engineers. At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results. Corporate Values Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. Commitment to Diversity, Inclusion and Belonging We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, nationa

Responsibilities

• The Lead Technical Architect-Converged will be responsible for research, design and development of complex Routing/Optical designs for Critical Infrastructure projects:
• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Research, design and develop repeatable solutions to support applicable customer architecture needs
• Be an escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Work with internal management and strategy teams on development and delivery of relevant solution bundles
• Engage applicable manufacturers and their engineering resources for design assistance and lab access
• Provide technical leadership and subject matter expertise to drive ePlus sales of applicable technology
• Meet with key vendors to stay current on products and technologies
• Maintain Major vendor certifications (Cisco/Juniper/Ciena/Nokia)
• Work on achieving additional relevant certifications that would benefit the Architect role
• Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
• Serve the customer and account needs to ePlus standards
• Perform additional relevant tasks, as required
• Conduct business in a professional, competent and ethical manner
• Adhere to corporate policies and procedures

Requirements

• 10+ years of hands-on Service Provider experience
• 5+ years of experience performing in a Consultant or Architect role
• Multiple industry-recognized certifications, e.g.: CCIE, JNCIE, SRA, NRS II
• Must be fully knowledgeable and able to design and plan, implement and support Service Provider solutions using three or more of the following technologies, as applicable to specific focus area:
• Cisco/Nokia/Ciena Transport Systems
• Cisco/Nokia/Ciena/Arista Routing Systems
• Networking (BGP/MPLS/IGP)
• DWDM/ROADM
• NetDevOps Automation
• Excellent customer service skills both on the phone and in-person
• Excellent presentation and documentation skills
• Thorough business understanding including costing, P&L and pricing
• Good communication skills and a professional demeanor
• Ability to think and come up with solutions quickly
• Bachelor's degree preferred
• Position Specifics
• #LI-DY1
• #IND1

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