The Processing Assistant II role supports the Health and Leave of Absence teams' operational processes. Processing Assistant understands the health and leaves administration process cycle and how the health and leave of absence system works. Understand client specifics and all federal and local laws applicable to services contracted.
Responsibilities
Preparing monthly headcount reports for all clients to support billing activities.
Receiving, organizes, and responds to correspondence from clients and participants.
Processing COBRA and DB&P participant payments, including copying and preparing deposits.
Overseeing postage machine maintenance and ensures timely mailing of client communications and participant letters.
Managing vendor reconciliations and produces reports on activities, while conducting weekly COBRA audits to ensure compliance.
Monitoring leave administration mailboxes and faxes to track new cases, extensions, and updates in the LOA system.
Coordinating leave of absence communications, including sending orientation packages, SINOT employer forms, and return-to-work reminders.
Performing FMLA recertifications, assigns cases to LOA Client Specialists, and supports case management through the 3-point medical contact process.
Providing administrative and HRIS support, including updating employment statuses, processing transactions, and assisting with case tracking.
Collaborating with Health and LOA teams to improve efficiency, service quality, and processes through automation, standardization, and system enhancements.
Requirements
Possess High School Diploma is a must or Bachelors
Possess Communication skills in English and Spanish
Possess Computer literacy and excellent excel skills
Possess Experience or knowledge in Health and Leave of Absence
Possess Analytical and problem-solving skills
Possess Attention to detail.
Application and Interview
Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.
Our commitment to Inclusion
We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation
Benefits
Flexible WorkingSo that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row.Great Place to WorkThanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here.If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight - We invite you to join our team! Learn more at careers.alight.com .Health insuranceDental insuranceVision insuranceRemote work optionsFlexible scheduleParental leave
Additional Information
Amazing Opportunity and Great Place to Work!
Come make a difference and consider this unique opportunity to step into a rewarding career.
Our story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Alight · PR Puerto Rico Virtual